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Signing Up for MyCheckFree.com



To sign up for MyCheckFree.com, you must complete the following steps:

Step 1 Provide your sign-in information.
Complete an online sign-up form that asks for some information that we will use to set up a unique identity for you within MyCheckFree.com.
 
Step 2 Set up your first biller account.
Type the account number and service address for the first biller you want to pay using MyCheckFree.com. You can also follow some additional steps to add an American Express card.
 

After you complete the steps in the sign-up process, you can start paying billers immediately with MyCheckFree.com.

Related Questions

Why do I need a sign-in ID and password?
How can I use my Microsoft account when I sign up for MyCheckFree.com?
Setting up an American Express Card
What happens after I sign up?
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Providing Your Sign-in Information

To sign up to use MyCheckFree.com all we need from you is your e-mail address, your password, your ZIP Code, and your secret questions and answers. Your secret questions and answers are used to verify your identity when you contact us if you forget your sign-in ID or password.

Tip Tip
After you sign up, you can change your sign-in ID from your e-mail address to something else on the Personal Information page in My Profile.

Steps To enter your sign-in information:

  1. In E-mail Address, type your e-mail address.
    Your e-mail address will be your MyCheckFree.com sign-in ID, and you can also use it as your sign-in ID anywhere you click the CheckFree payment button to make a payment.
  2. In Confirm E-mail Address, retype your e-mail address.
  3. In Create a Password, type the password you want to use for MyCheckFree.com.
    Note: Your password can be either seven or eight characters long, and must contain at least two of the following: uppercase letters, lowercase letters, numbers, or special characters. Your password is case sensitive, which means that if you type upper and lower case letters in your password, you must type it that way every time you sign-in to MyCheckFree.com.
  4. In Confirm Password, retype your password to confirm it.
  5. In Your ZIP Code, type your 5-digit ZIP Code.
  6. In the Security Information section, choose your secret questions from the list.
  7. In Answer the Secret Question, type your answers to the questions you selected.
    Note: Your secret questions and answers are used to verify your identity when you contact us if you forget your sign-in ID or password.
  8. Carefully review the information in the Terms and Conditions section. You can print the Terms and Conditions information if you have trouble reading it online.
  9. Click Agree.
    The Add Account Information page opens.

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Adding Your First Biller Account

Now that you have set up your sign-in information, it's time to set up your first biller so that you can begin paying bills using MyCheckFree.com. When you finish setting up your first biller, we will check to see if there is an e-bill available for you to pay and let you know immediately what your payment options are.

Tip Tip You can find all the information you need to add a biller account in MyCheckFree.com on a current paper statement.

Steps To add a biller:

  1. In Account Number, type your biller account number exactly as it appears on your current bill.
  2. In Confirm Account Number, retype your account number.
  3. In Biller ZIP Code, type the biller's ZIP Code and 4-digit extension.
  4. In Birth Date, select the month, day, and year you were born from the lists.
  5. In Home Phone Number, type your area code and home phone number separated by dashes; for example 555-888-4444.
  6. If you want to receive notification from the biller about new products and services that could benefit you, make sure that the check box to receive e-mail notifications from the biller is selected.
    Note: Selecting or clearing this check box does not affect your receipt of e-bill notifications. We send you e-bill notifications no matter what other e-mail options you select with regard to additional products and services.
  7. In the Service Address Information section, type the name of the person, and then enter the address where the biller provides the service you are paying for. Usually, this is your name and home address, but it could be a vacation home or the name and address of a relative whose bills you help to pay.
    Note: If the service address is your home address, make sure the This address is also my home address check box is selected.
  8. Click Add.
    The E-bills page opens, and you can see the biller account you just set up in your personal e-bill list. In the Status box, there is a message telling you what your payment options are for the biller.

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Adding an American Express Card

When you set up an American Express card as your first biller, there is some additional information that you need to provide which makes the set up process slightly different from other billers.

So, now that your sign-in ID and password are set up all you have left to do is set up your American Express card to begin paying your bill online. When you finish setting up your American Express card, MyCheckFree.com checks to see if there is an e-bill available for you to pay and lets you know immediately what your payment options are.

Tip Tip You can find all the information you need to add your American Express card in MyCheckFree.com on a current paper statement.

Steps To add an American Express card:

  1. On the Add Account Information page, in Account Number, type your American Express account number exactly as it appears on your current bill.
  2. In Confirm Account Number, retype your account number.
  3. In Biller ZIP Code, type the ZIP Code and 4-digit extension where you usually send your payment.
  4. In Birth Date, select the month, day, and year that you were born from the lists.
  5. In Home Phone Number, type your area code and home phone number separated by dashes; for example 555-888-4444.
  6. In the Home Address Information section, type the name of the person whose name is on the account, and then enter the address where American Express usually sends the bill.
  7. Click Add.
  8. On the Request E-bill page, in the appropriate boxes, type the sign-in ID and password from the Web site where you normally go to pay your American Express bill.
    Note: If you don't normally pay your American Express bill online, open another browser window (don't close the one that has MyCheckFree.com open in it). In the new browser window, go to the Web site shown on your paper statement and set up a sign-in ID and password. When you are finished, close the browser window and return to MyCheckFree.com.
  9. In the Service Address section, review the name and address we have for the account holder and where the bill was mailed to each month. If you want to change the service name or address, click Change.
  10. When you are finished, click Add.
    American Express is added to your personal e-bill list.

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Why Do I Need a Sign-in ID and Password?

Your MyCheckFree.com sign-in ID and password enable only you to use your MyCheckFree.com service. Signing in provides an added level of security for your service.

After you have signed up for MyCheckFree.com, you can sign in using your MyCheckFree.com sign-in ID and password or you can sign in using your Microsoft account. Microsoft account is a service from Microsoft Corporation that allows you to sign in to a number of participating Web sites using your e-mail address and a single password.

Even if you plan to use a Microsoft account to sign in to MyCheckFree.com, when you first sign up for MyCheckFree.com you must select a sign-in ID and password. Then, after you have successfully signed up, we associate your Microsoft account sign-in information with your MyCheckFree.com sign-in information.


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How Can I Use My Microsoft account When I Sign Up for MyCheckFree.com?

When you sign in with your Microsoft account for the first time, we associate your Microsoft account sign-in information with your MyCheckFree.com sign-in information so that you can use your Microsoft account to sign in to MyCheckFree.com in the future.

Microsoft account is a service from Microsoft Corporation that allows you to sign in to a number of participating Web sites using your e-mail address and a single password. If you don't have a Microsoft account but would like to use one, you can request one on the Microsoft account Sign-in page.


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What Happens After I Sign Up?

After you complete the sign-up process, you can see your first biller account on the E-bills page and make a payment by clicking the Make Payment link. We recommend that you set up at least one payment account to use to pay your bills, but it is not mandatory; you can always provide your payment account information when you make your first payment.

You can make payments from multiple bank accounts, including checking accounts, money market accounts, and brokerage accounts. To set up payment accounts, click the MyCheckFree Profile link on the left side of the page, and then click the Payment Account link in the MyCheckFree Profile window.

From now on, when you sign in to MyCheckFree.com you will come to your E-bill page first. The E-bills page is where you make payments and check the status of your accounts.


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